Yes, once the box is connected either using the Ethernet or Wi-Fi you should be able to run those features. You need to make sure its connected. If you use wi-fi and enter the password or internet key you wait till it says NETWORK CONNECTED. What I usually do is that once its connected I exit all the way out and turn off and later on the box. When it does the boot process wait till it show Network Connected in the screen. Then go and try the features.